PBXDom Blog Tag: Abandonment Rate

Abandonment Rate: Reduce Plans and Strategies – Part Four

An abandoned call is a call that is left behind without having the chance of receiving an answer or before any conversation occurs. As a manager, one …

Call Abandonment Rate: Main Roots and Reasons – Part Two

Abandoned calls are inevitable. Meaning that whether we want it or not, they happen. But fortunately, there are some great solutions which we can take …

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Call Abandonment Rate: Optimal Range – Part One

What is Call Abandonment Rate? One of the main challenges of directors in companies, manufacturers, businesses, and services is decreasing the number …